Global Events
Interop Las Vegas
May 17 - 21, 2009
Mandalay Bay Convention Center
Las Vegas, NV
Interop Tokyo
June 8 - 12, 2009
Makuhari Messe (Nippon Convention Center)
Tokyo, Japan
Interop São Paulo
September 2 - 3, 2009
Transamerica Expo Center
São Paulo, Brazil
Interop New York
November 16 - 20, 2009
Jacob K. Javits Convention Center
New York, NY
Workshops on Key IT Topics
Sunday - Thursday, May 17- 21, 2009
8:30 am-4:30 pm
Attend full-day Workshops to dive deep into key technology areas—including virtualization, mobility, networking, security and much more—or spend a day focused on IT management. BEST VALUE—Register for a Flex Pass to attend the Interop Conference plus your choice of Workshops.
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Workshops
Developing an Enterprise Network ArchitectureEstablishing an architectural framework that enables an organization to adapt its IT infrastructure and services in the context of enterprise strategies has never been more critical. This Workshop teaches the skills IT managers need to develop an enterprise network architecture using a decision-making framework and methodology for technology selection based on proven architectural principals, technical positions and template frameworks. Course Outline Who Should Attend This workshop is designed specifically for enterprise network architects and technologists involved with network planning, network designers and consultants, and integrators and VARs. You Will Learn Attendees will learn valuable technical information and understand how to create network plans that support business initiatives. Instructor - Jack Stackhouse, Director Burton Group Consulting, Burton Group
Jack Stackhouse has over 20 years of experience in systems engineering, engineering management, and consulting for large multinational organizations, city, and state governments on network architecture, wireless technology and RFP development for WAN, voice technology and IT outsourcing. As a director of technical architecture, Jack provides Burton Group?s Fortune 500 and Global 2,000 clients strategic advice on network architecture, remote access, wireless technologies, voice services, and IPv6. Creating Your Enterprise Unified Communications Plan - For Economy, Efficiency, and EffectivenessUnified Communications (UC) offers multiple opportunities for dramatic enhancements for your communications environment. It is possible to save money in both IT and Operating budgets and to improve both customer service levels and business process efficiency. Success requires organizing these opportunities into a coherent and cost-justified plan for your company or institution. This one-day workshop will provide you with the information and tools needed to create that plan for your enterprise. Course Outline Based on the proven two-day BCR Training workshop, "Planning and Implementing VoIP Unified Communications", this InterOp workshop will answer these questions: * What is Unified Communications (UC)? < * What are the new technologies that make UC possible? * What are the personal productivity applications for UC? * What are the business process applications for UC? * How can we find the best UC applications for our enterprise? * What are communications "hot spots" and how do we find them? * How do we design and plan for a UC application? * What are the implications for UC applications for my network? * What are the four main UC Options - IP Telephony, Desktop, Applications, Mobility? * Who are the major suppliers of UC technologies? * What are the UC solution elements from the top suppliers (reference template format)? * What technologies do we need to buy for our UC applications? * How do we determine the ROI of a new UC application? * How can we organize the best applications into a multi-year UC Plan? Who Should Attend This course will support the job responsibilities, leadership requirements and business development goals for the following roles: * IT Director/Supervisor: Communications, Messaging, Applications or Network * Telecom Director/Supervisor: Communications, Applications or Network * IT Strategic Planning Director/Supervisor * Director/Supervisor of Business Analysis (IT or Line of Business/Operating Unit) You Will Learn At the end of the workshop, attendees will have an understanding of: * How to investigate and evaluate UC solutions * How to create a cost-saving and/or benefit-justified plan based on those solutions * How to proceed with the selection and implementation of the appropriate technologies, services and change management programs to produce a high-return sequence of Unified Communications investments. The workshop will include a UC Planning Toolkit in electronic form for all attendees. Instructor - Marty Parker, Principal, UniComm Consulting LLC
Marty Parker provides Unified Communications consulting support to both private and public sector enterprises. As a Principal of UniComm Consulting and as co-founder of UCStrategies.com, Marty is part of a network of talent and ideas to assure clients of the best and latest information about Unified Communications (UC). Marty's focus is on the applications for UC and how those applications optimize business processes to deliver hard-dollar ROI. This focus is the basis for his BCR Training course, "Planning and Implementing VoIP Unified Communications"; for his articles in BCR Magazine and on NoJitter.com (see ?Top UC Applications Now Apparent?, June 2007); and for his UC RFP Templates available at UCStrategies.com. Marty is a regular moderator and presenter at InterOp, VoiceCon and in other UC industry venues. His applications and industry-oriented perspectives on UC are based on his roles in sales, marketing, product management and executive positions with IBM and ATT/Lucent/Avaya as well as with a major Telecom VAR, and as founder and CEO of venture-funded startups in the early phases of the voice messaging industry. Contact Marty at mparker@UniCommConsulting.com. The ABC of Virtualization: A Shortcut Guide to Virtual TechnologyVirtualization is taking the IT world by storm as it should. Virtualization of core datacenter services such as server operating systems, storage, networking, desktops and even applications is transforming the way organizations run IT. Virtualization reduces physical server footprints, eliminates complex physical network switching equipment, removes all issues around application operation and transforms the way we look at storage. In addition, it provides the best model ever for business continuity. According to industry analysts, only a handful of organizations around the world have moved to this new datacenter model. It's no wonder since it impacts almost every level of IT operations. But it's no longer a matter of ?if' you move to virtualization, it's a matter of ?when', and when you do it, you should get it right the first time. This is why you need to attend this session. That's because it will help you demystify the different aspects of virtualization by introducing you to each level of virtualization and how they fit together. It will also focus on the new division between resource pools (RP) and virtual service offerings (VSO) and follow with a detailed plan for the new virtual architecture, its benefits, its rules, its guidelines as well as the new management approaches required for this powerful new force in IT. Course Outline Part A - Architect Virtualization * Virtualization Basics * Use a Five-Step Process * Architectures Part B - Build your Virtual Infrastructure * Server Virtualization * Desktop Virtualization * Applications Virtualization Part C - Convert to the Dynamic Datacenter * Create a Dynamic Datacenter * Update Management Practices Course materials include presentation handouts. Who Should Attend * Information Technology Management * Systems Administrators & Networking * Professionals * Network Operating System Technology Evaluators * Business Analysts and IT Consultants You Will Learn * How to select Appropriate Virtualization Solutions * How to build the Green Datacenter * How to work with Resource Pools and Virtual Service Offerings * How to work with Policy-based Workloads * How to work with Virtual Applications and Virtual Desktops * How to blend Virtualization Offerings to create the 21st Century Datacenter Instructor - Nelson Ruest, MCE, MCT, MVP, Senior Enterprise Architect, Resolutions Enterprises Ltd.
Nelson Ruest is a Senior Enterprise Consultant with over 25 years experience in migration planning and network, PC and server design. He was one of Canada's first MCSEs and Microsoft Certified Trainers. He is very familiar with all versions of Microsoft Windows as well as Active Directory, systems management, intra- and extranet configurations, collaboration technologies and office automation. In 2007, Nelson released a free eBook with his partner Danielle Ruest: The Definitive Guide to Vista Migration (www.realtime-nexus.com/dgvm.htm) and finished Windows Server 2008, The Complete Reference for McGraw-Hill Osborne published with the release of Windows Server 2008. Nelson and Danielle are currently delivering a 20-city tour on Server Consolidation and Infrastructure Optimization (http://events.techtarget.com/consolidation) which is designed to help organizations move to a virtual infrastructure. Nelson and Danielle are also co-authors on the Deploying and Administrating Windows Vista Bible book for Wiley. Nelson has been working with virtualization technologies for the past 10 years and has implemented everything from testing, development and production virtualization environments. Nelson works for Resolutions Enterprises, a consulting firm focused on IT Infrastructure Design. Resolutions can be found at www.Reso-Net.com. Everything You Need to Know About Identity ManagementIdentity management (IdM) is a framework of compliance/audit control points, business processes and technologies. When these are implemented correctly, they allow an organization to protect, control and maintain identity information for their employees, contractors, partners and customers. This session is an overview of IdM concepts, business and technology requirements and the Burton Group IdM framework. In-depth areas of discussion will include changes in the marketplace and how they affect current technologies and processes; increasingly important IdM technologies (federation, provisioning and authentication); how to model your business justification, and the initial steps needed to get started in achieving an organization-wide IdM infrastructure. Course Outline: * Introduction to IdM *The business case for IdM * Architectural overview of identity and access management * Access management * Provisioning * Directory services, meta and virtual directories * Relevant standards * Integration with other infrastructure *Introduction to IdM products and vendors Afternoon focus: * Federated Identity: Interoperability, deployment, and trust considerations for federating identities across organizational and political boundaries. * User management and provisioning: Life-cycle management of accounts and digital identities; delegated and self-service identity administration; workflow; and provisioning of accounts, access rights, and resources * Authentication techniques: types and uses of authentication, deployment and management of two-factor authentication systems, non-password authentication systems, biometrics and other strong authentication tokens. *Where to begin and best practices * Summary and wrap-up Who Should Attend IT Managers (senior and technical), technology directors, business support analysts, and network, security and application architects. You Will Learn How IdM plays a crucial role in your organization's security infrastructure, components that comprise IdM and best practices for developing the business case and an architecture strategy. Instructor - Doug Simmons, Vice President Consulting Services, Burton Group
Doug Simmons is the Vice President for Burton Group's consulting services. He covers e-business and service provider, identity and access management, application data security, provisioning, workflow, authentication, security and risk management, PKI, messaging and collaboration. Prior to joining Burton Group, Doug performed duties as an OSI and TCP/IP software engineer and implementation consultant for IBM. With 25 years of experience, Doug has assisted in hundreds of medium and large-scale customer architect and design detailed identity management infrastructures that include user management, workflows, access management, federation and multiple authentication services. As an early developer of X.500 and LDAP with IBM in the late 1980's and early 1990's, Doug possesses industry-leading skills in identity management design and deployment, data integration and resource provisioning. Managing and Securing Mobile DevicesEnterprises are depending more and more on mobile applications to increase productivity and responsiveness. However cellular charges are growing faster than any other element in the networking budget, while security concerns continue to multiply. With the growing use of mobile applications, networking departments will have to develop systems and procedures to allow them to manage, maintain, and secure the increasing number of laptops, smartphones, and other mobile devices that are now becoming an important part of their network. While security concerns will inevitably attract management attention, they represent only one aspect of mobile device management. Enterprises need systems to configure and provision mobile devices, maintain and update their software, coordinate device replacement, and address repairs, replacements, and plan for all other scenarios. This workshop is designed to help enterprise IT departments to develop systems to manage the growing assortment of mobile devices users are demanding. The program will feature a discussion of the full range of vulnerabilities inherent in each of the major wireless services and the best practices we have found for addressing them. Course Outline Mobile Device Management * Defining the Task * Importance of a Mobile Policy * Device Provisioning, Configuration, and Delivery * Record Keeping and Administration * Help Desk, Emergency Restoration< * Software Maintenance: O/S, Applications and File Back-up * Security Enforcement * Device Repair and Replacement * Upgrades and Secure Disposal Mobile Security Overview * Major Areas in Network Security * Emerging Security Concerns * Defense in Depth Concepts * Wireless Threat Analysis * Developing Areas In Network Security - Network Access Control - Data Loss Prevention - Biometrics - New Options for Two-Factor Authentication * Building a "Culture of Security" Wi-Fi Security Options * Basic Security Exposures * Emerging Wi-Fi Threats: RF Jamming, Association Floods, Disassociation Attacks, CTS Spoofing, Misconfigured APs * Encryption Options: WEP, IPsec Overlay, WPA, 802.11i/WPA2 * WEP and WPA Security Flaws * Authentication: 802.1x Extensible Authentication Protocol Options * Wireless Intrusion Detection/Prevention Systems * Current Best Practices for WLAN Security Cellular 2.5/3G Security Elements * Cellular Security Elements: Authentication, Encryption * Limits and Vulnerabilities in Cellular Security * Extending the Security Profile Security in WiMAX * Basic Network Configuration * Defined Security Options * Threat Analysis and Current Best Practices PDA/Smartphone Security * PDA/Smartphone Threat Analysis - Entrance Vectors - Lost Stolen Devices - Mobile Malware Review * Mobile Device Security Tools and Techniques * Best Practices in Protecting Smartphones and PDAs Developing a Mobile Security Policy Who Should Attend Wireless network managers and security specialists who need a more clear understanding of the challenges involved in managing a network of mobile devices, security threats posed by the various wireless networks, and the current best practices for dealing with them. You Will Learn This session is designed to help managers understand the management and security issues involved in the full range of wireless networks and mobile devices. Instructor - Michael Finneran, Principal, dBrn Associates, Inc
MICHAEL FINNERAN, Principal at dBrn Associates, Inc., is an independent consultant and analyst specializing in wireless networks including Wi-Fi, cellular and WiMAX. With over 30 years in the networking industry, he has published hundreds of articles and white papers on networking topics, and has spoken at countless industry trade shows and conferences including VoiceCon, Interop and Mobile Business Expo. For over 20 years, he wrote the Networking Intelligence column for Business Communications Review, and he now writes on wireless and mobility topics for NoJitter and UC Strategies. He recently published his first book titled Voice over Wireless LANs: The Complete Guide. In the training area, Mr. Finneran has conducted more than 2,000 seminars on various networking topics in the United States, Europe, Latin America, Africa and Asia. He was an adjunct faculty member in the Graduate School of Computer Science at Pace University in New York City, and now teaches for Telecom + UC Training. He is a long-time member of the IEEE, the Society of Telecommunications Consultants, and holds a master's degree in management from the J. L. Kellogg Graduate School of Management at Northwestern University. Monday, May 18 | | ||||
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Workshops
Storage Network Technologies: The Hype-Free Guide to Fibre Channel & iSCSI SANsSANs are no more than "virtual SCSI Cables". SAN plumbing! Yet, we spend heavily on this plumbing; our storage network infrastructures. This workshop examines why organizations implement NASs and SANs. It provides a comprehensive technical examination of fibre channel, iSCSI and various IP Storage technologies. The workshop also examines the practical problems faced in the heterogeneous world where the "any-to-any" connectivity provided by SANs can present more problems than it solves. You will learn the best way to continue to gain asset utilization in a mixed technology world. Techniques used to overcome issues through the use of zoning, persistent binding and virtual fabrics. The workshop identifies components and products that make up a NAS or SAN, examines the design and performance aspects of a SAN and finally explores where storage networks are headed over the next few years. Course Outline Who Should Attend Anyone who designs, implements, manages, specifies or selects storage networking technologies. IS/IT technical staff and managers, product developers, systems integrators, systems engineers and technical marketing personnel. Anyone who wants to understand more about storage networking solutions and technologies You Will Learn How to separate the myth from reality of the various storage networking technologies and give you a better understanding what storage networks can and cannot do for you. Instructor - Howard Goldstein, President, HGAI
Howard Goldstein has over 30 years' experience in storage, data and telecommunications networking. His background includes positions in technology, management and education with practical technical experience in architecture, design, planning, implementation and operations. His technical focus ranges across various storage network architectures and products including IP storage, iSCSI, SCSI, Serial Attached SCSI, Serial ATA, Fibre Channel, TCP/IP, Gigabit Ethernet, Infiniband, PCI, PCI-X, PCI Express and others. Goldstein holds a B.S. in Computer Science from the University of Massachusetts and an M.S. in Telecommunications from Pace University. He is a frequent speaker at Interop and Storage Networking World. He founded Howard Goldstein Associates, Inc. an Education & Technology Company offering instructor led training. Visit www.hgai.com. He provides in-depth skills with his technology-specific classes. His job task approach in his Storage Networking Planning, Design, Performance and Troubleshooting classes provides the skill level required to perform specific job roles in the Storage Networking industry today. Howard Goldstein has expertise in many aspects of the human side of technology offering innovative consulting and education services on Professional Vitality and Career Development, Adult Learning, and Presentation Development & Delivery Techniques. Howard believes that content and context delivery is as important as content development and is a master of both. Goldstein is an active member of the Storage Networking Industry Association and serves on the SNIA Education Committee. He has helped develop the SNIA Certification Program as well as other SNIA Education initiatives. He has been active in the publications world as technical editor of Building Storage Networks and Resilient Storage Networks. Understanding Voice Over IPThis workshop provides a technology overview of Voice over IP (VoIP), including the protocols, technologies and architectures at the core of VoIP products and systems. These include media transport like the real time transport protocol, quality of service technologies such as differentiated services and the Resource Reservation Protocol (RSVP), signaling through the Session Initiation Protocol (SIP), security, as well as firewall and NAT traversal using techniques like the Simple Traversal of UDP Through NAT (STUN) and Interactive Connectivity Establishment (ICE). The course does not provide a review of products on the markets or network design guidelines. Course Outline Who Should Attend Technologists or technology managers that want to understand how VoIP works "under the hood". You Will Learn After this Workshop, students will be able to identify the key technologies used within VoIP systems, understand how they fit together, and appreciate some of the complexities in developing VoIP networks. Instructor - Dr. Jonathan Rosenberg, Cisco Fellow, Cisco Systems
Virtualization Day
Virtualization Day - Choice of Morning and Afternoon WorkshopsMorning Sessions 9:00 AM-12:15 PM Morning Session A: Microsoft Virtualization: Implementing Microsoft Virtual Technology Microsoft has finally released Windows Server Hyper-V, its flagship virtualization hypervisor engine. They're late in the game with VMware having more than 10 years' experience in the field and Citrix running XenServer for more than a year. Is this first version of Hyper-V complete? Will it be able to compete without features such as VMotion and Distributed Resource Scheduling? Will it support the move to a dynamic datacenter, they way its competitors do? The one major advantage Hyper-V has over all of the others is that it is integrated into the Windows Server operating system. This means it can rely on all of the Windows Server technologies to provide complete dynamic datacenter services. Morning Session B: Expanding Virtualization to Desktops and Applications Many companies have already implemented server consolidation projects utilizing virtualization technologies. These projects have brought significant cost reductions to both capital and operational expenditures. Now companies are now looking to leverage server, desktop and application virtualization technologies to bring order to the long-standing chaos of enterprise desktop management. But what is desktop and application virtualization, and where do they apply in your environment? More importantly, how can your IT organization leverage these technologies to deal with the unrelenting daily demands of provisioning, administering, securing and supporting hundreds and thousands of corporate desktops and applications? During this workshop, industry analyst and virtualization experts from FOCUS Consulting will detail the technologies and solutions available for desktop virtualization, and application virtualization and streaming. Afternoon Sessions 1:30 PM -4:45 PM Afternoon Session A: Securing Virtualization: A Shortcut Guide to Virtual Security Security is an issue that is pervading because it involves almost everything within your network. The object of security is to protect information. Determining the value of the information you need to protect will help you determine which level of security you need to apply to it. While protecting traditional networks is nothing new, protecting virtual infrastructures presents challenges that you may never have faced before. First, you need to understand which types of challenges will arise in the resource pool, the grouping of your host servers. Second you need to learn if unknown or unforeseen challenges will arise in the infrastructure you create to run your virtual workloads. This division of the infrastructure into physical and virtual machines demands new approaches and a serious reflection on security practices. Rely on this workshop to help identify new security practices and potential security issues as you move into the virtual datacenter. Afternoon Session B:Advanced Virtualization Management and Automation Once an organization has completed an initial server virtualization/consolidation phase, it becomes clear that a new breed of tools is required to better monitor, manage, troubleshoot and tune this new virtual infrastructure, in order to reap the full benefits of operational efficiency and IT agility. IT managers have to sift through the plethora of virtualization management solutions to identify which products are really ready for prime time, and then how to match their particular needs with available solutions. In addition, many shops with traditional Enterprise Systems Management solutions are wondering how new management tools integrate with/utilize what they already have. Instructor - Anne Skamarock, Research Director, Focus Consulting
Anne Skamarock has over 25 years of technical, marketing, research, analysis and consulting experience, as an end-user/administrator, vendor and industry analyst. She has held various technical and marketing positions with SRI, International; Sun Microsystems; StorageTek; EMA; and several successful startups. For the past 10 years, she has focused on systems, storage, networked storage and storage management solutions, and on the intersection points between systems, software and storage. Anne?s expertise encompasses systems, storage and storage networking architectures; virtualization technologies; enterprise management software; data protection solutions; and tape and disk storage solutions. A frequent speaker at conferences, she chaired Interop's Network Storage Track for several years. She was a co-creator as well as Program Manager for the ROI Planning Lab at the 2007 Server Blade Summit on Blades and Virtualization., and also ran key tutorial sessions on blades and virtualization. In addition to a regular Network World column on storage, Anne also co-authored the book "Blade Servers and Virtualization: Transforming Enterprise Computing While Cutting Costs" as well as "Storage Solutions: a Buyer's Guide." Anne currently writes regularly for TechTarget SearchStorageChannel. Instructor - Barb Goldworm, President and Chief Analyst, FOCUS Consulting
Barb Goldworm has spent 30 years in systems and storage in various senior management, marketing, sales, technical and industry analyst positions with IBM, StorageTek, Novell, Enterprise Management Associates and several successful startup ventures. A frequent speaker at industry events, she also created and chaired Interop's Network Storage Track. More recently, she was one of the top 3 ranked analyst/ knowledge expert speakers at SNW and has been a regular expert speaker for TechTarget Webcasts and Ziff-Davis Summits and E-seminars. She also chaired the 2007 Server Blade Summit on Blades and Virtualization. Barb has published extensively since the 1990s, writing regular columns for Network World and ComputerWorld, as well as numerous business and technical white papers and articles on systems, software, storage, storage networking and enterprise management. She currently writes a regular column for TechTarget SearchServerVirtualization. In 2007, she published a book entitled "Blade Servers and Virtualization: Transforming Enterprise Computing While Cutting Costs" commissioned by Wiley, available on Amazon.com. Barb brings a unique blend of marketing and technical depth, both strategic and tactical, with experience in product management, product marketing, sales, market research, software development, project management and education. Instructor - Nelson Ruest, MCE, MCT, MVP, Senior Enterprise Architect, Resolutions Enterprises Ltd.
Nelson Ruest is a Senior Enterprise Consultant with over 25 years experience in migration planning and network, PC and server design. He was one of Canada's first MCSEs and Microsoft Certified Trainers. He is very familiar with all versions of Microsoft Windows as well as Active Directory, systems management, intra- and extranet configurations, collaboration technologies and office automation. In 2007, Nelson released a free eBook with his partner Danielle Ruest: The Definitive Guide to Vista Migration (www.realtime-nexus.com/dgvm.htm) and finished Windows Server 2008, The Complete Reference for McGraw-Hill Osborne published with the release of Windows Server 2008. Nelson and Danielle are currently delivering a 20-city tour on Server Consolidation and Infrastructure Optimization (http://events.techtarget.com/consolidation) which is designed to help organizations move to a virtual infrastructure. Nelson and Danielle are also co-authors on the Deploying and Administrating Windows Vista Bible book for Wiley. Nelson has been working with virtualization technologies for the past 10 years and has implemented everything from testing, development and production virtualization environments. Nelson works for Resolutions Enterprises, a consulting firm focused on IT Infrastructure Design. Resolutions can be found at www.Reso-Net.com. Workshops
Wireless Workshop Day: Choice of Morning and Afternoon TopicsMorning Sessions 8:30 AM -11:45 AM Morning Session A:Mobile Application Deployment Strategies Instructor: Nathan Clevenger, Enterprise Editor, SmartPhone and Pocket PC Magazine Now that everyone in your company has mobile access to their email, how can that investment be taken to the next level by enabling new capabilities and extending additional functionality to their mobile devices? From sales force automation and mobile business intelligence to knowledge management and workflow automation, what are the mobile applications that could increase workforce productivity and efficiencies within your organization? This workshop will give you the information and tools you need to develop a strategy for mobility that can provide tangible and often dramatic benefits for your business. Morning Session B: Infrastructure Planning and Security for Wireless LANs Instructor: Michael Finneran, President, dBrn Associates Enterprise wireless LANs (WLANs) are in the midst of a major upgrade as networks of stand alone access points are being replaced with centrally controlled wireless LAN switching systems. While virtually all large-scale deployments are being built on centrally-controlled WLAN switching systems, users must now choose among centralized, distributed, and collaborative architectures. That WLAN infrastructure will also need to address the new higher-capacity 802.11n radio link, which introduces a number of complications regarding network design, testing, spectrum planning, and access point powering. This workshop is designed to bring you up to speed on the major developments in WLANs. While it features a brief overview of WLAN technologies, the program assumes a fundamental understanding of the basic concepts and addresses the developing areas in WLAN technology. Afternoon Sessions 1:15 PM -4:30 PM Afternoon Session A: Fundamentals of Mobile Broadband: Technologies, Systems, Devices Instructor: Craig Mathias, Principal, Farpoint Group It is now very clear that mobile computing and wireless networking are becoming the default vehicles for professionals needing access to enterprise IT resources. This workshop will cover all major and emerging broadband wireless technologies and systems, including advances in the IEEE 802.11 wireless-LAN standard and both today's 3G and tomorrow's 4G wide-area wireless services. Afternoon Session B: Voice over Wireless LAN and Fixed Mobile Convergence Instructor: Michael Finneran, President, dBrn Associates Research indicates that over 70% of large enterprise organizations either use voice over WLAN technology or plan to add it within the next 12 months. Up until now, WLAN voice has been deployed on a small scale in a few industry vertical markets like health care, retail, and materials handling. That capability is now being extended to the general office population where it can be used to reduce cellular costs, increase productivity, and improve accessibility for key personnel. However, to deliver enterprise quality voice service, the WLAN must support the required handoff, quality of service, and battery conservation features along with providing the necessary capacity and management capabilities. This workshop is designed to bring you up to speed on the latest developments in WLAN voice, provide the background you will need to assess you current infrastructure, and understand the various options for implementing fixed mobile convergence and mobile unified communications. Instructor - Craig Mathias, Principal, Farpoint Group
Craig J. Mathias is a Principal with Farpoint Group, a wireless and mobile advisory firm based in Ashland, MA. The company works with manufacturers, network operators, enterprises, and the financial community in technology assessment and analysis, strategy development, product specification and design, product marketing, program management, education and training, and the integration of emerging technologies into new and existing business operations, across a broad range of markets and applications. Craig is an internationally-recognized expert on wireless communications and mobile computing technologies, and has published numerous technical and overview articles on a variety of topics. He is a well-known industry analyst and frequent speaker at industry conferences and trade shows, and is currently a member of the Advisory Boards for the Interop (Las Vegas and New York), Mobile Business Expo (MBX), and WiMAX World conferences. He also serves as a semi-monthly columnist for SearchMobileComputing.com, ardent blogger for Unstrung.com, and weekly columnist for Computerworld.com. He holds an Sc.B. degree in Applied Mathematics/Computer Science from Brown University. Instructor - Michael Finneran, Principal, dBrn Associates, Inc
MICHAEL FINNERAN, Principal at dBrn Associates, Inc., is an independent consultant and analyst specializing in wireless networks including Wi-Fi, cellular and WiMAX. With over 30 years in the networking industry, he has published hundreds of articles and white papers on networking topics, and has spoken at countless industry trade shows and conferences including VoiceCon, Interop and Mobile Business Expo. For over 20 years, he wrote the Networking Intelligence column for Business Communications Review, and he now writes on wireless and mobility topics for NoJitter and UC Strategies. He recently published his first book titled Voice over Wireless LANs: The Complete Guide. In the training area, Mr. Finneran has conducted more than 2,000 seminars on various networking topics in the United States, Europe, Latin America, Africa and Asia. He was an adjunct faculty member in the Graduate School of Computer Science at Pace University in New York City, and now teaches for Telecom + UC Training. He is a long-time member of the IEEE, the Society of Telecommunications Consultants, and holds a master's degree in management from the J. L. Kellogg Graduate School of Management at Northwestern University. Instructor - Nathan Clevenger, Enterprise Editor, Smartphone Magazine
Mr. Clevenger is currently the Enterprise Editor for Smartphone & Pocket PC magazine and runs the Enterprise Mobility Solutions practice at ITR Group. He was previously the Chief Software Architect for Mobiliam, a leading provider of enterprise-class mobile/wireless software products, and has been developing mobile software for more than 9 years. He is regarded as one of the industry's foremost experts in enterprise mobility, and tirelessly educates the marketplace about the true potential for mobile technology within business. In addition to serving as Chairman of the Mobile Development Association, he was the founder of Clevrware, a mobile software development and consulting firm acquired by Mobiliam in 2003 . An avid evangelist of mobile computing, he is dedicated to raising awareness of the potential for this technology in business. He writes for a variety of technical and business publications, and speaks at industry events. Wednesday, May 20 | | ||||
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Workshops
Troubleshooting Ethernet and Switched NetworksGetting blamed for performance problems? Don't let the foundation of your network be the bottleneck! This workshop covers how to troubleshoot Ethernet and switched networks. In most cases, networks are designed and installed, but never thoroughly tested to make sure they are performing as they were designed. The instructor will review the operation of Ethernet and the types of errors that typically occur. Ethernet topics include Ethernet Signaling, Fast Link Pulse, CRC/Alignment Errors, Collisions and Fragments. The switching portion of the course examines the basics of switch and spanning tree operation. This overview provides the basis for covering troubleshooting techniques in the switched environment. Plan to leave this course with the skills necessary to successfully test and troubleshoot the physical and data link layers of today's Ethernet networks. Course Outline Who Should Attend This course is intended for network administrators, designers, and analysts that are responsible for Ethernet networks. You Will Learn Students will be prepared to test existing Ethernet networks to determine if they are operating properly and how to quickly isolate and resolve problems - should they exist. Instructor - Chris Greer, Senior Network Analyst, Network Protocol Specialists
Chris Greer is a Senior Network Analyst with Network Protocol Specialists, LLC. An accomplished network analyst, Chris brings years of troubleshooting experience to the classroom. Prior to joining Network Protocol Specialists, LLC, Chris held a variety of positions at Fluke Networks. He has also served as the Troubleshooting and Analysis Lead for the Network Operations Team at InterOp for 5 years. Instructor - Mike Pennacchi, Owner, Network Protocol Specialists
Mike Pennacchi is owner of Network Protocol Specialists, a network analysis and training company based in Seattle, Washington. His company specializes in analyzing network performance problems for companies throughout the United States. He has taught at Interop since 1997 and has received the event's Instructor Award as highest ranking instructor three of those years. Pennacchi brings his experience as a network analyst into the classroom and assists students in understanding how to fix problems in their own networks. Principles of Effective IT ManagementThis tutorial focuses on specific steps you can take to improve your IT organization, business model, tools, staffing and skill levels, as well as your policies and operational procedures. In an environment of constant change, IT accountability has taken on new levels of urgency. IT departments regularly struggle with staffing levels, turnover, burnout, lack of credibility, or end-user and managerial dissatisfaction. If you're questioning how to satisfy the end user, control or cut costs, and still offer a balanced and fulfilling career progression to IT professional staff, we have answers for you. Course Outline Who Should Attend You Will Learn Principles that can develop or enhance your own IT policies, processes, organization, and practices, thus creating a more effective IT business unit. Instructor - Thomas Randall, Director, BT Americas
Tom Randall is a Director for BT Americas. Having been both a CIO as well as running a data center on Wall Street, he understands what it takes to make IT successful in supporting enterprise business objectives. Thursday, May 21 | | ||||
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Workshops
Network Troubleshooting Using Open Source ToolsPacket capture and analysis, network utilization and error monitoring, throughput measurement - these can all be done using free Open Source tools available today on the Internet! This workshop focuses on a handful of tools that can be used for troubleshooting a wide variety of network and application problems. The instructors will take attendees through a series of trace files from real networks to show how protocols should and should not work. How and where to capture packets will be covered. Filter examples for Wireshark and configuration examples for MRTG will be provided as part of this course. The attendees will leave the class with the tools and skills necessary to begin troubleshooting problems upon returning to work. A CD containing each of the tools will be provided, along with same trace files. Course Outline Who Should Attend This course is intended for network administrators, designers and analysts that are responsible for determining why network and applications are not running as fast as they should. You Will Learn Attendees will learn how to capture and analyze packets, measure network throughput and monitor network utilization all using Open Source tools. Instructor - Chris Greer, Senior Network Analyst, Network Protocol Specialists
Chris Greer is a Senior Network Analyst with Network Protocol Specialists, LLC. An accomplished network analyst, Chris brings years of troubleshooting experience to the classroom. Prior to joining Network Protocol Specialists, LLC, Chris held a variety of positions at Fluke Networks. He has also served as the Troubleshooting and Analysis Lead for the Network Operations Team at InterOp for 5 years. Instructor - Mike Pennacchi, Owner, Network Protocol Specialists
Mike Pennacchi is owner of Network Protocol Specialists, a network analysis and training company based in Seattle, Washington. His company specializes in analyzing network performance problems for companies throughout the United States. He has taught at Interop since 1997 and has received the event's Instructor Award as highest ranking instructor three of those years. Pennacchi brings his experience as a network analyst into the classroom and assists students in understanding how to fix problems in their own networks. Building Magnificent Technical PresentationsSoft Skills Development for the technical professional is often overlooked and underestimated. Like a computer system requiring both hardware and software to provide system benefits, technical professionals need hard skills and soft skills in their Professional Development. This Workshop provides an entertaining and informative set of practical tips and tricks that technical presenters can incorporate and addresses traps that they can fall prey to. This is a practical approach to integrating commonly used tools and improving both the presentation creation and delivery of technical topics. The ability to build clear technical messages and to communicate those messages is as important as the message itself. You will build magnificent technical presentations from now on! Course Outline Who Should Attend IS/IT technical staff and managers, integrators, systems engineers and technical marketing personnel. Anyone who wants to understand more about how one can create and present technical topics effectively from someone who has learned making every mistake in the book yet maintains a successful storage networking education business. You Will Learn Improved presentation creation and delivery skills using real world, personal examples of "what to do" and "what not to do". Instructor - Howard Goldstein, President, HGAI
Howard Goldstein has over 30 years' experience in storage, data and telecommunications networking. His background includes positions in technology, management and education with practical technical experience in architecture, design, planning, implementation and operations. His technical focus ranges across various storage network architectures and products including IP storage, iSCSI, SCSI, Serial Attached SCSI, Serial ATA, Fibre Channel, TCP/IP, Gigabit Ethernet, Infiniband, PCI, PCI-X, PCI Express and others. Goldstein holds a B.S. in Computer Science from the University of Massachusetts and an M.S. in Telecommunications from Pace University. He is a frequent speaker at Interop and Storage Networking World. He founded Howard Goldstein Associates, Inc. an Education & Technology Company offering instructor led training. Visit www.hgai.com. He provides in-depth skills with his technology-specific classes. His job task approach in his Storage Networking Planning, Design, Performance and Troubleshooting classes provides the skill level required to perform specific job roles in the Storage Networking industry today. Howard Goldstein has expertise in many aspects of the human side of technology offering innovative consulting and education services on Professional Vitality and Career Development, Adult Learning, and Presentation Development & Delivery Techniques. Howard believes that content and context delivery is as important as content development and is a master of both. Goldstein is an active member of the Storage Networking Industry Association and serves on the SNIA Education Committee. He has helped develop the SNIA Certification Program as well as other SNIA Education initiatives. He has been active in the publications world as technical editor of Building Storage Networks and Resilient Storage Networks. Building the Social EnterpriseThis workshop provides an overview of the Web 2.0 tools and the changes these social tools and user focused ease of use tools, play for the enterprise. Great changes have been made to tools and services provided on the web in the last 5 years or so as the layers and use of the tools on top of the web browser have changed for the better. This change has value to the organizations using the web and not just the people using sites. The workshop focuses on conceptual models which highlight important components for success using social web tools and services to augment their organizations, and engage better with customers and employees. The workshops covers advantages, lessons learned, and gaps around deciding how to make first steps, how to select tools, and how to increase the chances for success with these Web 2.0 tools. Course Outline: * What are social tools * How are they changing things * How is Web 2.0 Different from Enterprise 2.0 * How to focus on values * The organization * The customer * Enterprise Social Tool: Components for Success (4 rings of understanding) * Elements of social software and build order * Community * Engagement * Inside, Outside & Through * The various models for tools w/ case studies * Filling the gaps in ERP * Build, Host, Software as a Service Who Should Attend: Managers, project leads, and strategists looking to sort out how to best think about approaching or improving the implementation and adoption of these new social tools in the enterprise. You Will Learn * How Web 2.0 and Enterprise 2.0 differ & why it is important to understand it * Foundations for social interaction for best results * To understand the core elements that are needed in social tools * The advantages and disadvantages of building your own, hosting in-house, and Software as a Service * Where these new tools fill in the gaps in existing enterprise tools * How these tools can be a cost effective way to augment existing tools Instructor - Thomas Vander Wal, Principal & Senior Consultant, InfoCloud Solutions, Inc.
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